All Systems Operational

Point of Sale Operational
POS Operational
ESL (Electronic Scheduling Log) Operational
Hitch Scheduling Log (HSL) Operational
CSF (Customer Service Form) Operational
POS Console Operational
Showroom Sales Operational
WebBEST Operational
U-Haul Messenger Operational
Backup POS Operational
UBOX Operational
POS Mobile (Dashboard) Operational
Product Receiving Operational
Contract Close Operational
Payments Operational
Card Authorizations Operational
Cheque Processing Operational
uhaul.com and Truck Share Operational
Live Verification Operational
uhaul.com Operational
Truck Share Operational
Rates and Distribution Operational
Web AMT Operational
RMC (Rotation Management Console) Operational
uhaul.net Operational
Cross Contact Operational
Contract Lookup Operational
Reports Operational
e-Alert Operational
Tools Operational
Miniroute Operational
Contact Center Operational
Roadside Operational
CAF (Customer Action File) Operational
Alvaria Operational
Dealer Network Operational
uhauldealer.com Operational
Repair Operational
RepairHub Operational
Network Operational
Internet Connectivity Operational
Meraki (Center Networks) Operational
WiFi Operational
VPN Operational
VoIP Operational
Finesse (Traffic & Contact Center) Operational
Center Phones Operational
Email/O365 applications Operational
Email Operational
Teams Operational
Office 365 Online Apps Operational
Moving Help Operational
Control-D Reports Operational
Workday / U-Haul life Operational
Time clock Operational
U-Haul University Operational
TEST Operational
WebSelfStorage Operational
Alarm System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 15, 2026

No incidents reported today.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026
CSF issues Resolved
Resolved - If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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Feb 11, 08:20 MST
Monitoring - If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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Feb 11, 08:09 MST
Update - Please dispatch the Customer with an existing reservation or a Walk-In Rental.

For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Feb 11, 08:00 MST
Investigating - To continue business operations, use backupPOS.

backuppos.uhaul.net

Centers: Login With Your SMID, Last name and entity #

Dealers: Login with your Dealer login and your Entity #

For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Feb 11, 07:49 MST
Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026
POS and AMT System restored
Resolved - If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.

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Feb 6, 12:42 MST
Monitoring - If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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Feb 6, 12:32 MST
Investigating - To continue business operations, please use BackupPOS - backuppos.uhaul.net

Centers: Login With Your SMID, Last name and entity #
Dealers: Login with your Dealer login and your Entity #

Please Do not upload BackupPOS Contracts until the System is Fully Restored.

For further assistance, please contact support at VOIP extension 606901, call us at 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Feb 6, 12:22 MST
Feb 5, 2026
Uhaul.net Intermittent Issues resolved
Resolved - If issues continue to persist, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Feb 5, 10:49 MST
Investigating - Our teams are actively researching the issue with loading the Menu Items in Uhaul.net.

We will continue to post updates as we get more information.

For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Feb 5, 08:46 MST
Feb 4, 2026
POS is fully Operational
Resolved - If issues continue to persist, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Feb 4, 17:49 MST
Update - If issues continue to persist, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Feb 4, 17:48 MST
Monitoring - If issues continue to persist, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Feb 4, 17:38 MST
Update - Centers: Please close your browser, then re-open it.
Other: Please try clearing your browsing data.

Steps to clear browsing data:
- Press and hold CTRL+Shift+Delete.
- Go to the 'Advanced' tab.
- Set the time range to 'All Time.'
- Only select Browsing history, Download history, and Cached Images and files
- Click on 'Clear Data.'

If issues continue to persist, please use backupPOS to continue business operations - backuppos.uhaul.net
Centers: Login With Your SMID, Last name and entity #
Dealers: Login with your Dealer login and your Entity #

Please Do not upload BackupPOS Contracts until the System is Fully Restored.

For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Feb 4, 16:34 MST
Update - Please attempt to use backup POS. We have all hands on deck troubleshooting to get this issue resolved as soon as possible.

https://backuppos.uhaul.net/

Reminder: To Log-in
Centers: Smid, Lastname and Center #
Dealers: Username and Dealer #
----------------------------------------
If you run into an issue when trying to access backuppos.uhaul.net please try clearing your browser data and then try again
Steps to clear browsing data:

Centers: Please close your browser, then re-open it.

Dealers/ everyone else:
- Press and hold CTRL+Shift+Delete.
- Go to the 'Advanced' tab.
- Set the time range to 'All Time.'
- Select Browsing history, Download history, Cookies and Other Site Data, and Cached Images and files
- Click on 'Clear Data.'

Please do not upload BackupPOS Contracts until the System is Fully Restored.
----------------------------------------
If you are still running into an issue trying to use backuppos.uhaul.net at a center, please place the center uScan in airplane mode and utilize the offline pos option in the POS mobile App.
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Feb 4, 15:38 MST
Update - We are continuing to investigate this issue.
Feb 4, 15:38 MST
Update - Please attempt to use backup POS. We have all hands on deck troubleshooting to get this issue resolved as soon as possible.

https://backuppos.uhaul.net/

Reminder: To Log-in
Centers: Smid, Lastname and Center #
Dealers: Username and Dealer #
----------------------------------------
If you run into an issue when trying to access backuppos.uhaul.net please try clearing your browser data and then try again
Steps to clear browsing data:

Centers: Please close your browser, then re-open it.

Dealers/ everyone else:
- Press and hold CTRL+Shift+Delete.
- Go to the 'Advanced' tab.
- Set the time range to 'All Time.'
- Select Browsing history, Download history, Cookies and Other Site Data, and Cached Images and files
- Click on 'Clear Data.'

Please do not upload BackupPOS Contracts until the System is Fully Restored.
----------------------------------------
If you are still running into an issue trying to use backuppos.uhaul.net at a center, please place the center uScan in airplane mode and utilize the offline pos option in the POS mobile App.
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Feb 4, 15:36 MST
Investigating - Continue with sales transaction in WebBEST:

WebBEST > Sale Items > Sales Items

If the sales type or payment method is not supported in WebBEST, use Backup POS
https://backuppos.uhaul.net/

Reminder: To Log-in
Centers: Smid, Lastname and Center #
Dealers: Username and Dealer #

For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Feb 4, 14:44 MST
Web AMT Restored
Resolved - For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Feb 4, 16:40 MST
Monitoring - For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Feb 4, 16:28 MST
Investigating - We have all hands on deck looking into this matter.

For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Feb 4, 15:21 MST
Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

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