Update - We are currently investigating reports of multiple applications being unavailable, including:
Customer Action File, Control numbers, Ubox Mobile and Uhaul Dealer.
The UhaulDealer site is currently unavailable.
Dealers should bypass the UhaulDealer site and access POS directly using the following link to continue operations:
https://pos.uhaul.net
Please use this direct link until the UhaulDealer site is restored.
U-Box Mobile users who need to access their To Do Lists can do so through the following navigation:
U-Box Management Tool > Inventory > To Do List
We will provide updates as more information becomes available.
For assistance, please contact Support at 606901 or 800-223-6217, or use the life preserver chat icon in the bottom-left corner of the ESL.
------------------------------------------------------------------------------------------------
Nov 02, 2026 - 12:02 MST
Customer Action File, Control numbers, Ubox Mobile and Uhaul Dealer.
The UhaulDealer site is currently unavailable.
Dealers should bypass the UhaulDealer site and access POS directly using the following link to continue operations:
https://pos.uhaul.net
Please use this direct link until the UhaulDealer site is restored.
U-Box Mobile users who need to access their To Do Lists can do so through the following navigation:
U-Box Management Tool > Inventory > To Do List
We will provide updates as more information becomes available.
For assistance, please contact Support at 606901 or 800-223-6217, or use the life preserver chat icon in the bottom-left corner of the ESL.
------------------------------------------------------------------------------------------------
Nov 02, 2026 - 12:02 MST
Update - We are currently investigating reports of multiple applications being unavailable, including:
Customer Action File, Control numbers, Ubox Mobile and Uhaul Dealer.
The UhaulDealer site is currently unavailable.
Dealers should bypass the UhaulDealer site and access POS directly using the following link to continue operations:
https://pos.uhaul.net
Please use this direct link until the UhaulDealer site is restored.
U-Box Mobile users who need to access their To Do Lists can do so through the following navigation:
U-Box Management Tool > Inventory > To Do List
We will provide updates as more information becomes available.
For assistance, please contact Support at 606901 or 800-223-6217, or use the life preserver chat icon in the bottom-left corner of the ESL.
------------------------------------------------------------------------------------------------
Nov 02, 2026 - 08:00 MST
Customer Action File, Control numbers, Ubox Mobile and Uhaul Dealer.
The UhaulDealer site is currently unavailable.
Dealers should bypass the UhaulDealer site and access POS directly using the following link to continue operations:
https://pos.uhaul.net
Please use this direct link until the UhaulDealer site is restored.
U-Box Mobile users who need to access their To Do Lists can do so through the following navigation:
U-Box Management Tool > Inventory > To Do List
We will provide updates as more information becomes available.
For assistance, please contact Support at 606901 or 800-223-6217, or use the life preserver chat icon in the bottom-left corner of the ESL.
------------------------------------------------------------------------------------------------
Nov 02, 2026 - 08:00 MST
Update - We are currently investigating reports of multiple applications being unavailable, including:
Customer Action File, Control numbers, Ubox Mobile and Uhaul Dealer.
Dealers experiencing issues should log in directly to POS using the following link:
https://pos.uhaul.net
Please use this link instead of accessing Uhaul Dealer Site while we continue investigating the ongoing issues.
U-Box Mobile users who need to access their To Do Lists can do so through the following navigation:
U-Box Management Tool > Inventory > To Do List
We will provide updates as more information becomes available.
For assistance, please contact Support at 606901 or 800-223-6217, or use the life preserver chat icon in the bottom-left corner of the ESL.
------------------------------------------------------------------------------------------------
Nov 02, 2026 - 05:58 MST
Customer Action File, Control numbers, Ubox Mobile and Uhaul Dealer.
Dealers experiencing issues should log in directly to POS using the following link:
https://pos.uhaul.net
Please use this link instead of accessing Uhaul Dealer Site while we continue investigating the ongoing issues.
U-Box Mobile users who need to access their To Do Lists can do so through the following navigation:
U-Box Management Tool > Inventory > To Do List
We will provide updates as more information becomes available.
For assistance, please contact Support at 606901 or 800-223-6217, or use the life preserver chat icon in the bottom-left corner of the ESL.
------------------------------------------------------------------------------------------------
Nov 02, 2026 - 05:58 MST
Update - We are currently investigating reports of multiple applications being unavailable, including:
Customer Action File, Control numbers, Ubox Mobile and Uhaul Dealer.
Dealers experiencing issues should log in directly to POS using the following link:
https://pos.uhaul.net
Please use this link instead of accessing Uhaul Dealer Site while we continue investigating the ongoing issues.
We will provide updates as more information becomes available.
For assistance, please contact Support at 606901 or 800-223-6217, or use the life preserver chat icon in the bottom-left corner of the ESL.
------------------------------------------------------------------------------------------------
Nov 02, 2026 - 05:47 MST
Customer Action File, Control numbers, Ubox Mobile and Uhaul Dealer.
Dealers experiencing issues should log in directly to POS using the following link:
https://pos.uhaul.net
Please use this link instead of accessing Uhaul Dealer Site while we continue investigating the ongoing issues.
We will provide updates as more information becomes available.
For assistance, please contact Support at 606901 or 800-223-6217, or use the life preserver chat icon in the bottom-left corner of the ESL.
------------------------------------------------------------------------------------------------
Nov 02, 2026 - 05:47 MST
Investigating - We are currently investigating reports of multiple applications being unavailable, including:
Customer Action File, Control numbers, Ubox Mobile and Uhaul dealer.
locations should utilize BackupPOS to continue processing transactions where applicable.
BackupPOS: https://backuppos.uhaul.net
Login Instructions:
Centers: Log in using your SMID, last name, and Entity #.
Dealers: Log in using your Dealer credentials and Entity #.
Important: Please do not upload BackupPOS contracts until the affected systems are fully operational.
Our teams are continuing to investigate these issues.
We will provide updates as more information becomes available.
For assistance, please contact Support at 606901 or 800-223-6217, or use the life preserver chat icon in the bottom-left corner of the ESL.
------------------------------------------------------------------------------------------------
Nov 02, 2026 - 05:29 MST
Customer Action File, Control numbers, Ubox Mobile and Uhaul dealer.
locations should utilize BackupPOS to continue processing transactions where applicable.
BackupPOS: https://backuppos.uhaul.net
Login Instructions:
Centers: Log in using your SMID, last name, and Entity #.
Dealers: Log in using your Dealer credentials and Entity #.
Important: Please do not upload BackupPOS contracts until the affected systems are fully operational.
Our teams are continuing to investigate these issues.
We will provide updates as more information becomes available.
For assistance, please contact Support at 606901 or 800-223-6217, or use the life preserver chat icon in the bottom-left corner of the ESL.
------------------------------------------------------------------------------------------------
Nov 02, 2026 - 05:29 MST
Point of Sale
Major Outage
POS
Operational
ESL (Electronic Scheduling Log)
Operational
Hitch Scheduling Log (HSL)
Operational
CSF (Customer Service Form)
Operational
POS Console
Operational
Showroom Sales
Operational
WebBEST
Operational
U-Haul Messenger
Operational
Backup POS
Operational
UBOX
Major Outage
POS Mobile (Dashboard)
Operational
Product Receiving
Operational
Contract Close
Operational
Payments
Operational
Card Authorizations
Operational
Cheque Processing
Operational
uhaul.com and Truck Share
Operational
Live Verification
Operational
uhaul.com
Operational
Truck Share
Operational
Rates and Distribution
Operational
Web AMT
Operational
RMC (Rotation Management Console)
Operational
uhaul.net
Major Outage
Cross Contact
Operational
Contract Lookup
Operational
Reports
Major Outage
e-Alert
Operational
Tools
Operational
Miniroute
Operational
Accounts Payable
Operational
Contact Center
Operational
Roadside
Operational
CAF (Customer Action File)
Operational
Alvaria
Operational
Dealer Network
Major Outage
uhauldealer.com
Major Outage
Repair
Major Outage
RepairHub
Major Outage
Network
Operational
Internet Connectivity
Operational
Meraki (Center Networks)
Operational
WiFi
Operational
VPN
Operational
VoIP
Operational
Finesse (Traffic & Contact Center)
Operational
Center Phones
Operational
Email/O365 applications
Operational
Email
Operational
Teams
Operational
Office 365 Online Apps
Operational
Moving Help
Major Outage
Control-D Reports
Operational
Workday / U-Haul life
Operational
Time clock
Operational
U-Haul University
Operational
TEST
Operational
WebSelfStorage
Operational
Alarm System
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance