All Systems Operational

Point of Sale Operational
POS Operational
ESL (Electronic Scheduling Log) Operational
Hitch Scheduling Log (HSL) Operational
CSF (Customer Service Form) Operational
POS Console Operational
Showroom Sales Operational
WebBEST Operational
U-Haul Messenger Operational
Backup POS Operational
UBOX Operational
POS Mobile (Dashboard) Operational
Product Receiving Operational
Contract Close Operational
Payments Operational
Card Authorizations Operational
Cheque Processing Operational
uhaul.com and Truck Share Operational
Live Verification Operational
uhaul.com Operational
Truck Share Operational
Rates and Distribution Operational
Web AMT Operational
RMC (Rotation Management Console) Operational
uhaul.net Operational
Cross Contact Operational
Contract Lookup Operational
Reports Operational
e-Alert Operational
Tools Operational
Miniroute Operational
Contact Center Operational
Roadside Operational
CAF (Customer Action File) Operational
Alvaria Operational
Dealer Network Operational
uhauldealer.com Operational
Repair Operational
RepairHub Operational
Network Operational
Internet Connectivity Operational
Meraki (Center Networks) Operational
WiFi Operational
VPN Operational
VoIP Operational
Finesse (Traffic & Contact Center) Operational
Center Phones Operational
Email/O365 applications Operational
Email Operational
Teams Operational
Office 365 Online Apps Operational
Moving Help Operational
Control-D Reports Operational
Workday / U-Haul life Operational
Time clock Operational
U-Haul University Operational
TEST Operational
WebSelfStorage Operational
Alarm System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 19, 2026

No incidents reported today.

Feb 18, 2026
Dealer Network is back up and running
Resolved - If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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Feb 18, 07:26 MST
Monitoring - If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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Feb 18, 07:13 MST
Update - As a workaround, Dealers please sign-in directly into POS - pos.uhaul.net

To sign-in: Enter your Dealer Network username and Dealer Network password.

For further assistance please contact support at VOIP extension 606901, call us at 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Feb 18, 06:44 MST
Investigating - We will post updates as they are available.

For further assistance please contact support at VOIP extension 606901, call us at 800-223-6217.
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Feb 18, 06:29 MST
Feb 17, 2026

No incidents reported.

Feb 16, 2026
Intermittent VOIP Phone Issues resolved
Resolved - The intermittent issue causing dropped calls and dialing failures has been resolved. Service is operating normally, and we will continue to monitor. Thank you for your patience.
Feb 16, 08:47 MST
Monitoring - The intermittent issue causing dropped calls and dialing failures has been resolved. Service is operating normally, and we will continue to monitor. Thank you for your patience.
Feb 16, 08:38 MST
Investigating - We have reports of intermittent issues with phones dropping calls and not being able to dial out. We are currently investigating the cause for this. We will update once we know more.
Feb 16, 08:03 MST
Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026
CSF issues Resolved
Resolved - If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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Feb 11, 08:20 MST
Monitoring - If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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Feb 11, 08:09 MST
Update - Please dispatch the Customer with an existing reservation or a Walk-In Rental.

For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Feb 11, 08:00 MST
Investigating - To continue business operations, use backupPOS.

backuppos.uhaul.net

Centers: Login With Your SMID, Last name and entity #

Dealers: Login with your Dealer login and your Entity #

For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Feb 11, 07:49 MST
Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026
POS and AMT System restored
Resolved - If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.

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Feb 6, 12:42 MST
Monitoring - If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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Feb 6, 12:32 MST
Investigating - To continue business operations, please use BackupPOS - backuppos.uhaul.net

Centers: Login With Your SMID, Last name and entity #
Dealers: Login with your Dealer login and your Entity #

Please Do not upload BackupPOS Contracts until the System is Fully Restored.

For further assistance, please contact support at VOIP extension 606901, call us at 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Feb 6, 12:22 MST
Feb 5, 2026
Uhaul.net Intermittent Issues resolved
Resolved - If issues continue to persist, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Feb 5, 10:49 MST
Investigating - Our teams are actively researching the issue with loading the Menu Items in Uhaul.net.

We will continue to post updates as we get more information.

For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Feb 5, 08:46 MST
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