All Systems Operational
Point of Sale Operational
POS ? Operational
ESL (Electronic Scheduling Log) Operational
Hitch Scheduling Log (HSL) Operational
CSF (Customer Service Form) ? Operational
POS Console Operational
Showroom Sales Operational
WebBEST Operational
U-Haul Messenger Operational
Backup POS Operational
UBOX Operational
POS Mobile (Dashboard) Operational
Product Receiving Operational
Contract Close ? Operational
Payments Operational
Card Authorizations Operational
Cheque Processing Operational
uhaul.com and Truck Share Operational
Live Verification ? Operational
uhaul.com Operational
Truck Share Operational
Rates and Distribution Operational
Web AMT Operational
RMC (Rotation Management Console) Operational
uhaul.net Operational
Cross Contact Operational
Contract Lookup Operational
Reports Operational
e-Alert Operational
Tools ? Operational
Miniroute Operational
Contact Center Operational
Roadside Operational
CAF (Customer Action File) Operational
Alvaria ? Operational
Dealer Network Operational
uhauldealer.com Operational
Repair Operational
RepairHub Operational
Network Operational
Internet Connectivity Operational
Meraki (Center Networks) Operational
WiFi Operational
VPN Operational
VoIP Operational
Finesse (Traffic & Contact Center) Operational
Center Phones Operational
Email/O365 applications Operational
Email Operational
Teams Operational
Office 365 Online Apps Operational
Moving Help Operational
Control-D Reports ? Operational
Workday / U-Haul life ? Operational
Time clock Operational
U-Haul University Operational
TEST ? Operational
WebSelfStorage ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 12, 2024

No incidents reported today.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024
Resolved - The site is back up and running.

For further assistance can contact support at VOIP extension 606901, call us at 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Nov 8, 15:34 MST
Monitoring - The site is back up and running. You may need to refresh the page.

For further assistance can contact support at VOIP extension 606901, call us at 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Nov 8, 15:23 MST
Investigating - We are working to resolve this issue.
Remain in the site if you have access.
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Nov 8, 14:54 MST
Nov 7, 2024
Resolved - A fix has been implemented and the Ingenico Terminals are now back up and running. Some workstations are still updating and may take time to complete.

If you continue to have lingering issues, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Nov 7, 09:25 MST
Monitoring - A fix has been implemented and the Ingenico Terminals are now back up and running. Some workstations are still updating and may take time to complete.

If you continue to have lingering issues, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Nov 7, 08:37 MST
Investigating - Please take card payments manually. We have all hands on deck looking into this issue.

For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Nov 7, 05:59 MST
Resolved - Finesse is working again. If you are still seeing an error, please reach out to the voip team at 606905.
Nov 7, 05:22 MST
Investigating - Traffic locations are reporting Finesse is down with an "out of service" message. The voice team is working to resolve this as quickly as possible.
Nov 7, 05:09 MST
Nov 6, 2024

No incidents reported.

Nov 5, 2024

No incidents reported.

Nov 4, 2024
Resolved - A fix has been implemented and showroom sales is back up and running.

If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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Nov 4, 12:17 MST
Monitoring - A fix has been implemented and showroom sales is back up and running.

If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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Nov 4, 12:04 MST
Investigating - Please use Sale Items in WebBEST: POS > WebBEST > Sale Items > Sales Items

For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Nov 4, 11:22 MST
Nov 3, 2024

No incidents reported.

Nov 2, 2024

No incidents reported.

Nov 1, 2024
Resolved - A fix has been implemented and AMT is now working properly.

If you are still experiencing an issue, please contact POS support at VOIP ext 606911, 800-223-6217 or via live chat by selecting the life preserver located in the lower left of the ESL.
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Nov 1, 08:48 MST
Monitoring - A fix has been implemented and AMT is now working properly.

If you are still experiencing an issue, please contact POS support at VOIP ext 606911, 800-223-6217 or via live chat by selecting the life preserver located in the lower left of the ESL.
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Nov 1, 08:36 MST
Investigating - We have all hands on deck looking into this issue, and there is currently no workaround.

For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.

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Nov 1, 08:22 MST
Oct 31, 2024

No incidents reported.

Oct 30, 2024

No incidents reported.

Oct 29, 2024

No incidents reported.