All Systems Operational

Point of Sale Operational
POS Operational
ESL (Electronic Scheduling Log) Operational
Hitch Scheduling Log (HSL) Operational
CSF (Customer Service Form) Operational
POS Console Operational
Showroom Sales Operational
WebBEST Operational
U-Haul Messenger Operational
Backup POS Operational
UBOX Operational
POS Mobile (Dashboard) Operational
Product Receiving Operational
Contract Close Operational
Payments Operational
Card Authorizations Operational
Cheque Processing Operational
uhaul.com and Truck Share Operational
Live Verification Operational
uhaul.com Operational
Truck Share Operational
Rates and Distribution Operational
Web AMT Operational
RMC (Rotation Management Console) Operational
uhaul.net Operational
Cross Contact Operational
Contract Lookup Operational
Reports Operational
e-Alert Operational
Tools Operational
Miniroute Operational
Contact Center Operational
Roadside Operational
CAF (Customer Action File) Operational
Alvaria Operational
Dealer Network Operational
uhauldealer.com Operational
Repair Operational
RepairHub Operational
Network Operational
Internet Connectivity Operational
Meraki (Center Networks) Operational
WiFi Operational
VPN Operational
VoIP Operational
Finesse (Traffic & Contact Center) Operational
Center Phones Operational
Email/O365 applications Operational
Email Operational
Teams Operational
Office 365 Online Apps Operational
Moving Help Operational
Control-D Reports Operational
Workday / U-Haul life Operational
Time clock Operational
U-Haul University Operational
TEST Operational
WebSelfStorage Operational
Alarm System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 19, 2026

No incidents reported today.

Mar 18, 2026
Live Chats are Fully Operational
Resolved - For further assistance, please reach out to support by calling 606901 or 800-223-6217.
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Mar 18, 08:40 MST
Monitoring - For further assistance, please reach out to support by calling 606901 or 800-223-6217.
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Mar 18, 08:30 MST
Update - Our third-party chat vendor is currently experiencing an issue causing delays in message delivery.

For Live assistance you can continue to reach the support teams by calling:
POS Support: 606901 or 1-800-223-6217
U-Box Support: 555100 or 1-602-760-4927
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Mar 18, 07:34 MST
Investigating - Our third party chat software is currently experiencing an issue with messages being delayed.

For Live assistance you can continue to reach the support teams by calling:
POS Support: 606901 or 1-800-223-6217
U-Box Support: 555100 or 1-602-760-4927
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Mar 18, 07:06 MST
Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026
U-Haul Applications are Fully Operational
Resolved - If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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Mar 7, 10:30 MST
Monitoring - If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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Mar 7, 10:19 MST
Update - There is a global DNS issue that is impacting a small number of locations. These locations may be unable to access U-haul sites like POS, uhaul.net, Uhaul.com and uhauldealer.com.

If you are unable to reach these sites, you can try changing the DNS on your PC to another provider. (1.1.1.1)

The link below has instructions that may be helpful.

https://m.youtube.com/watch?v=uozLlP3bLbs&pp=ygUoQ2hhbmdlIGRlZmF1bHQgZG5zIHdpbmRvd3MgdG8gY2xvdWRmbGFyZQ%3D%3D

We do not have an ETA for a resolution but will continue to monitor and post updates as we have them.
Mar 7, 09:28 MST
Investigating - We have all hands-on deck working to resolve the issue.

To continue business operations in backupPOS - backuppos.uhaul.net

Centers: Login With Your SMID, Last name and entity #
Dealers: Login with your Dealer login and your Entity #

Please Do not upload BackupPOS Contracts until the System is Fully Restored.

For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Mar 7, 07:43 MST
Mar 6, 2026
WebSelfStorage is Back Up and Running
Resolved - If you experience any lingering issues, please reach out to WSS Support at 606913 or 877-626-4455.
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Mar 6, 12:45 MST
Monitoring - If you experience any lingering issues, please reach out to WSS Support at 606913 or 877-626-4455.
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Mar 6, 12:35 MST
Investigating - Our teams are actively working to resolve the issues.

For further assistance, please reach out to WSS Support at 606913 or 877-626-4455.
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Mar 6, 12:31 MST
Mar 5, 2026

No incidents reported.

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