Resolved -
Live chat support through the POS console is back online.
If you encounter any lingering issues, feel free to contact support at either extension 606901 or call 1800-223-6217.
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Sep 23, 14:03 MST
Monitoring -
Live chat support through the POS console is back online.
If you encounter any lingering issues, feel free to contact support at either extension 606901 or call 1800-223-6217.
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Sep 23, 13:47 MST
Update -
Live chat support through the POS console is currently unavailable due to the plugin with our chat vendor failing to load correctly.
The chat function for U-Box Mobile and AMT are working but an initial message must be sent to activate the prompts to reach a live agent.
For Live assistance you can continue to reach the support teams by calling:
POS Support: 606901 or 1-800-223-6217
U-Box Support: 555100 or 1-602-760-4927
Sep 21, 10:09 MST
Update -
Live chat support through the POS console is currently unavailable due to the plugin with our chat vendor failing to load correctly.
The chat function for U-Box Mobile and AMT are working but an initial message must be sent to activate the prompts to reach a live agent.
For Live assistance you can continue to reach the support teams by calling:
POS Support: 606901 or 1-800-223-6217
U-Box Support: 555100 or 1-602-760-4927
Sep 21, 09:24 MST
Investigating -
Live chat support through the POS console is currently unavailable due to the plugin with our chat vendor failing to load correctly.
The chat function for U-Box Mobile and AMT are working but an initial message must be sent to activate the prompts to reach a live agent.
For Live assistance you can continue to reach the support teams by calling:
POS Support: 606901 or 1-800-223-6217
U-Box Support: 555100 or 1-602-760-4927
Sep 20, 19:00 MST