All Systems Operational

Point of Sale Operational
POS Operational
ESL (Electronic Scheduling Log) Operational
Hitch Scheduling Log (HSL) Operational
CSF (Customer Service Form) Operational
POS Console Operational
Showroom Sales Operational
WebBEST Operational
U-Haul Messenger Operational
Backup POS Operational
UBOX Operational
POS Mobile (Dashboard) Operational
Product Receiving Operational
Contract Close Operational
Payments Operational
Card Authorizations Operational
Cheque Processing Operational
uhaul.com and Truck Share Operational
Live Verification Operational
uhaul.com Operational
Truck Share Operational
Rates and Distribution Operational
Web AMT Operational
RMC (Rotation Management Console) Operational
uhaul.net Operational
Cross Contact Operational
Contract Lookup Operational
Reports Operational
e-Alert Operational
Tools Operational
Miniroute Operational
Contact Center Operational
Roadside Operational
CAF (Customer Action File) Operational
Alvaria Operational
Dealer Network Operational
uhauldealer.com Operational
Repair Operational
RepairHub Operational
Network Operational
Internet Connectivity Operational
Meraki (Center Networks) Operational
WiFi Operational
VPN Operational
VoIP Operational
Finesse (Traffic & Contact Center) Operational
Center Phones Operational
Email/O365 applications Operational
Email Operational
Teams Operational
Office 365 Online Apps Operational
Moving Help Operational
Control-D Reports Operational
Workday / U-Haul life Operational
Time clock Operational
U-Haul University Operational
TEST Operational
WebSelfStorage Operational
Alarm System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 2, 2026
AMT Slowness Resolved
Resolved - If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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Mar 2, 06:26 MST
Monitoring - If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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Mar 2, 06:15 MST
Investigating - We are actively investigating the issue and will provide updates as new information becomes available.

For further assistance can contact support at VOIP extension 606901, call us at 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Mar 2, 05:42 MST
Mar 1, 2026

No incidents reported.

Feb 28, 2026
Receipts are Now Generating Successfully
Resolved - If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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Feb 28, 10:54 MST
Monitoring - If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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Feb 28, 10:43 MST
Update - If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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Feb 28, 10:42 MST
Update - The POS slowness issue has been identified and resolved. Please resume work through the POS at this time.

Receipts have been temporarily disabled while our teams implement a permanent fix. We will provide an update once receipts are fully restored.

For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Feb 28, 09:17 MST
Update - The POS Slowness issue has been identified and resolved. Our teams have all hands-on deck working to resolve the Receipt Not Generating issue as quickly as possible.

For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Feb 28, 09:00 MST
Update - As a workaround, please use WebBEST to print receipts.

POS > WebBEST > Reporting > Contract Search and Reprint


If slowness to persists, please continue business operations in backupPOS - backuppos.uhaul.net

Centers: Login With Your SMID, Last name and entity #
Dealers: Login with your Dealer login and your Entity #

Please Do not upload BackupPOS Contracts until the System is Fully Restored.

For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Feb 28, 08:47 MST
Investigating - Centers: Close and re-open browser
Other: Clear browsing data

Steps to clear browsing data:
- Press and hold CTRL+Shift+Delete.
- Go to the 'Advanced' tab.
- Set the time range to 'All Time.'
- Only select Browsing history, Download history, and Cached Images and files
- Click on 'Clear Data.'

If issues continue to persist, please continue business operations in backupPOS - backuppos.uhaul.net

Centers: Login With Your SMID, Last name and entity #
Dealers: Login with your Dealer login and your Entity #

Please Do not upload BackupPOS Contracts until the System is Fully Restored.

For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Feb 28, 08:37 MST
Feb 27, 2026
VoIP Call Degradation Resolved
Resolved - We’ve identified the cause of the dead air during calls, and service is back to normal.
If you encounter any lingering issues, feel free to contact VoiP support at 606905.
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Feb 27, 10:21 MST
Monitoring - We’ve identified the cause of the dead air during calls, and service is steadily returning to normal.
If you encounter any lingering issues, feel free to contact VoiP support at 606905.
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Feb 27, 10:11 MST
Investigating - We are currently experiencing one-way audio issues affecting call quality and normal conversation. The team is actively investigating the issue to determine the cause and scope of impact. At this time, troubleshooting is ongoing, and updates will be provided as more information becomes available.
Feb 27, 09:49 MST
POS and AMT are Fully Operational
Resolved - If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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Feb 27, 09:14 MST
Monitoring - If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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Feb 27, 09:04 MST
Investigating - Centers: Close and re-open browser
Other: Clear browsing data

Steps to clear browsing data:
- Press and hold CTRL+Shift+Delete.
- Go to the 'Advanced' tab.
- Set the time range to 'All Time.'
- Only select Browsing history, Download history, and Cached Images and files
- Click on 'Clear Data.'

If issues continue to persist, please continue business operations in backupPOS - backuppos.uhaul.net

Centers: Login With Your SMID, Last name and entity #
Dealers: Login with your Dealer login and your Entity #

Please Do not upload BackupPOS Contracts until the System is Fully Restored.

For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Feb 27, 08:27 MST
Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026
Dealer Network is back up and running
Resolved - If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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Feb 18, 07:26 MST
Monitoring - If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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Feb 18, 07:13 MST
Update - As a workaround, Dealers please sign-in directly into POS - pos.uhaul.net

To sign-in: Enter your Dealer Network username and Dealer Network password.

For further assistance please contact support at VOIP extension 606901, call us at 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Feb 18, 06:44 MST
Investigating - We will post updates as they are available.

For further assistance please contact support at VOIP extension 606901, call us at 800-223-6217.
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Feb 18, 06:29 MST
Feb 17, 2026

No incidents reported.

Feb 16, 2026
Intermittent VOIP Phone Issues resolved
Resolved - The intermittent issue causing dropped calls and dialing failures has been resolved. Service is operating normally, and we will continue to monitor. Thank you for your patience.
Feb 16, 08:47 MST
Monitoring - The intermittent issue causing dropped calls and dialing failures has been resolved. Service is operating normally, and we will continue to monitor. Thank you for your patience.
Feb 16, 08:38 MST
Investigating - We have reports of intermittent issues with phones dropping calls and not being able to dial out. We are currently investigating the cause for this. We will update once we know more.
Feb 16, 08:03 MST
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