All Systems Operational

Point of Sale Operational
POS Operational
ESL (Electronic Scheduling Log) Operational
Hitch Scheduling Log (HSL) Operational
CSF (Customer Service Form) Operational
POS Console Operational
Showroom Sales Operational
WebBEST Operational
U-Haul Messenger Operational
Backup POS Operational
UBOX Operational
POS Mobile (Dashboard) Operational
Product Receiving Operational
Contract Close Operational
Payments Operational
Card Authorizations Operational
Cheque Processing Operational
uhaul.com and Truck Share Operational
Live Verification Operational
uhaul.com Operational
Truck Share Operational
Rates and Distribution Operational
Web AMT Operational
RMC (Rotation Management Console) Operational
uhaul.net Operational
Cross Contact Operational
Contract Lookup Operational
Reports Operational
e-Alert Operational
Tools Operational
Miniroute Operational
Contact Center Operational
Roadside Operational
CAF (Customer Action File) Operational
Alvaria Operational
Dealer Network Operational
uhauldealer.com Operational
Repair Operational
RepairHub Operational
Network Operational
Internet Connectivity Operational
Meraki (Center Networks) Operational
WiFi Operational
VPN Operational
VoIP Operational
Finesse (Traffic & Contact Center) Operational
Center Phones Operational
Email/O365 applications Operational
Email Operational
Teams Operational
Office 365 Online Apps Operational
Moving Help Operational
Control-D Reports Operational
Workday / U-Haul life Operational
Time clock Operational
U-Haul University Operational
TEST Operational
WebSelfStorage Operational
Alarm System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 3, 2026

No incidents reported today.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026
POS is Fully Operational
Resolved - If you encounter any lingering issues, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Jan 31, 13:47 MST
Monitoring - If you encounter any lingering issues, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Jan 31, 13:36 MST
Update - If slowness persists, please continue business operations in backupPOS - backuppos.uhaul.net

Centers: Login With Your SMID, Last name and entity #
Dealers: Login with your Dealer login and your Entity #

Please Do not upload BackupPOS Contracts until the System is Fully Restored.

To generate Receipts, please use WebBEST Contract Search and Reprint:

WebBEST > Reporting > Contract Search and Reprint

For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Jan 31, 10:34 MST
Investigating - To continue business operations, please use backupPOS - backuppos.uhaul.net

Centers: Login With Your SMID, Last name and entity #
Dealers: Login with your Dealer login and your Entity #

Please Do not upload BackupPOS Contracts until the System is Fully Restored.

For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Jan 31, 09:39 MST
Monitoring - If you're still experiencing an issue, please contact POS support at VOIP ext 606911, 800-223-6217 or via live chat by selecting the life preserver located in the lower left of the ESL
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Jan 31, 09:12 MST
Investigating - To continue business operations, please use backupPOS - backuppos.uhaul.net

Centers: Login With Your SMID, Last name and entity #
Dealers: Login with your Dealer login and your Entity #

Please Do not upload BackupPOS Contracts until the System is Fully Restored.

For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Jan 31, 08:31 MST
Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026
Microsoft outage
Resolved - This outage was deleted in error so this is a record only.

Microsoft outage affecting external emails and other microsoft system. recommended users not log out to avoid any issues with access.
Start time
Jan 22, 2026 at 12:33 PM MST
End time
Jan 22, 2026 at 10:00 PM MST

Microsoft resolved the issue with infrastructure load balancing and systems are now stable.
Jan 23, 07:37 MST
Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

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