Resolved -
A fix has been implemented and validating towing hookups is back up and running.
If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
-------------------------------------------------------------------------------------------------
Dec 11, 08:05 MST
Update -
A fix has been implemented and validating towing hookups is back up and running.
If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
-------------------------------------------------------------------------------------------------
Dec 11, 07:55 MST
Monitoring -
A fix has been implemented and we are monitoring the results.
Dec 11, 07:54 MST
Update -
A fix has been implemented and validating towing hookups is back up and running.
If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
-------------------------------------------------------------------------------------------------
Dec 11, 07:54 MST
Investigating -
Workaround: Dispatch towing rentals using backup POS backuppos.uhaul.net
Centers: Login With Your SMID, Last name and entity #
Dealers: Login with your Dealer login and your Entity #
For further assistance can contact support at VOIP extension 606901, call us at 800-223-6217.
You can also chat in using the life preserver icon in the bottom left corner of the ESL.
-------------------------------------------------------------------------------------------------
Dec 11, 07:46 MST