U-Haul System Status

All Systems Operational

Point of Sale Operational

POS Operational

ESL (Electronic Scheduling Log) Operational

Hitch Scheduling Log (HSL) Operational

CSF (Customer Service Form) Operational

POS Console Operational

Showroom Sales Operational

WebBEST Operational

U-Haul Messenger Operational

Backup POS Operational

UBOX Operational

POS Mobile (Dashboard) Operational

Product Receiving Operational

Contract Close Operational

Payments Operational

Card Authorizations Operational

Cheque Processing Operational

uhaul.com and Truck Share Operational

Live Verification Operational

uhaul.com Operational

Truck Share Operational

Rates and Distribution Operational

Web AMT Operational

RMC (Rotation Management Console) Operational

uhaul.net Operational

Cross Contact Operational

Contract Lookup Operational

Reports Operational

e-Alert Operational

Tools Operational

Miniroute Operational

Contact Center Operational

Roadside Operational

CAF (Customer Action File) Operational

Alvaria Operational

Dealer Network Operational

uhauldealer.com Operational

Repair Operational

RepairHub Operational

Network Operational

Internet Connectivity Operational

Meraki (Center Networks) Operational

WiFi Operational

VPN Operational

VoIP Operational

Finesse (Traffic & Contact Center) Operational

Center Phones Operational

Email/O365 applications Operational

Email Operational

Teams Operational

Office 365 Online Apps Operational

Moving Help Operational

Control-D Reports Operational

Workday / U-Haul life Operational

Time clock Operational

U-Haul University Operational

TEST Operational

WebSelfStorage Operational

Alarm System Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 12, 2026

No incidents reported today.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

Dispatches are operational

Resolved - Dispatches are now back up and operating normally.
The errors were caused by a file formatting issue.
Users may now use POS for normal business operations.

Any BackupPOS contracts created during the outage should now be imported.

Thank you for your patience while this issue was being resolved.
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Jul 9, 22:00 MST

Monitoring - Dispatches are now back up and operating normally.
The errors were caused by a file formatting issue.
Users may now use POS for normal business operations.

Any BackupPOS contracts created during the outage should now be imported.

BackupPOS Contracts: If you completed contracts in BackupPOS, please import those contracts into POS at this time.

Thank you for your patience while this issue was being resolved. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Jul 9, 21:53 MST

Investigating - All hands are working to quickly resolve the issue with dispatching rentals.
To continue business operations please use BackupPOS - backuppos.uhaul.net

Centers: Login With Your SMID, Last name and entity #
Dealers: Login with your Dealer login and your Entity #

Please wait until all systems are fully operational before importing backup contracts.

For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Jul 9, 18:57 MST

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

Dealer Network Fully Operational

Resolved - For any lingering issues, please contact support at VOIP extension 606901, call us at 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Jun 29, 13:31 MST

Investigating - As a workaround, Dealers please sign-in directly into POS - pos.uhaul.net

To sign-in: Enter your Dealer Network username and Dealer Network password.

For further assistance please contact support at VOIP extension 606901, call us at 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Jun 29, 12:51 MST

Jun 28, 2026

No incidents reported.