All Systems Operational

Point of Sale Operational
POS Operational
ESL (Electronic Scheduling Log) Operational
Hitch Scheduling Log (HSL) Operational
CSF (Customer Service Form) Operational
POS Console Operational
Showroom Sales Operational
WebBEST Operational
U-Haul Messenger Operational
Backup POS Operational
UBOX Operational
POS Mobile (Dashboard) Operational
Product Receiving Operational
Contract Close Operational
Payments Operational
Card Authorizations Operational
Cheque Processing Operational
uhaul.com and Truck Share Operational
Live Verification Operational
uhaul.com Operational
Truck Share Operational
Rates and Distribution Operational
Web AMT Operational
RMC (Rotation Management Console) Operational
uhaul.net Operational
Cross Contact Operational
Contract Lookup Operational
Reports Operational
e-Alert Operational
Tools Operational
Miniroute Operational
Contact Center Operational
Roadside Operational
CAF (Customer Action File) Operational
Alvaria Operational
Dealer Network Operational
uhauldealer.com Operational
Repair Operational
RepairHub Operational
Network Operational
Internet Connectivity Operational
Meraki (Center Networks) Operational
WiFi Operational
VPN Operational
VoIP Operational
Finesse (Traffic & Contact Center) Operational
Center Phones Operational
Email/O365 applications Operational
Email Operational
Teams Operational
Office 365 Online Apps Operational
Moving Help Operational
Control-D Reports Operational
Workday / U-Haul life Operational
Time clock Operational
U-Haul University Operational
TEST Operational
WebSelfStorage Operational
Alarm System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 16, 2026

No incidents reported today.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026
U-Haul Applications are Fully Operational
Resolved - If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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Mar 7, 10:30 MST
Monitoring - If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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Mar 7, 10:19 MST
Update - There is a global DNS issue that is impacting a small number of locations. These locations may be unable to access U-haul sites like POS, uhaul.net, Uhaul.com and uhauldealer.com.

If you are unable to reach these sites, you can try changing the DNS on your PC to another provider. (1.1.1.1)

The link below has instructions that may be helpful.

https://m.youtube.com/watch?v=uozLlP3bLbs&pp=ygUoQ2hhbmdlIGRlZmF1bHQgZG5zIHdpbmRvd3MgdG8gY2xvdWRmbGFyZQ%3D%3D

We do not have an ETA for a resolution but will continue to monitor and post updates as we have them.
Mar 7, 09:28 MST
Investigating - We have all hands-on deck working to resolve the issue.

To continue business operations in backupPOS - backuppos.uhaul.net

Centers: Login With Your SMID, Last name and entity #
Dealers: Login with your Dealer login and your Entity #

Please Do not upload BackupPOS Contracts until the System is Fully Restored.

For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Mar 7, 07:43 MST
Mar 6, 2026
WebSelfStorage is Back Up and Running
Resolved - If you experience any lingering issues, please reach out to WSS Support at 606913 or 877-626-4455.
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Mar 6, 12:45 MST
Monitoring - If you experience any lingering issues, please reach out to WSS Support at 606913 or 877-626-4455.
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Mar 6, 12:35 MST
Investigating - Our teams are actively working to resolve the issues.

For further assistance, please reach out to WSS Support at 606913 or 877-626-4455.
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Mar 6, 12:31 MST
Mar 5, 2026

No incidents reported.

Mar 4, 2026
Physical Inventory Operational
Resolved - The WebBEST Physical Inventory application is now available for use again. Please proceed with completing Physical Inventory.

If you are still experiencing issues or are unable to complete Physical Inventory due to these problems, please contact inventoryvaluationprocess@uhaul.com for assistance.

Thank you for your patience.
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Mar 4, 16:50 MST
Monitoring - The WebBEST Physical Inventory application is now available for use again. Please proceed with completing Physical Inventory.

If you are still experiencing issues or are unable to complete Physical Inventory due to these problems, please contact inventoryvaluationprocess@uhaul.com for assistance.

Thank you for your patience.
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Mar 4, 16:12 MST
Update - We are currently investigating an issue affecting product inventory data.
Some users are experiencing problems viewing inventory information and getting an error.

If you need assistance with inventory during this time, please reach out to the Physical Inventory Teams channel for support.

If you continue experiencing issues, you may also contact POS Support for assistance at VoIP 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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Mar 4, 13:28 MST
Investigating - We are currently investigating an issue affecting product inventory data.
Some users are experiencing problems viewing inventory information and getting an error.
Our team is actively working to resolve the issue and restore normal functionality swiftly.
We will provide updates as more information becomes available.
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Mar 4, 12:44 MST
ESL and AMT Systems Back Up and Operational
Resolved - If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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Mar 4, 10:59 MST
Monitoring - If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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Mar 4, 10:44 MST
Investigating - To continue business operations in backupPOS - backuppos.uhaul.net
Centers: Login With Your SMID, Last name and entity #
Dealers: Login with your Dealer login and your Entity #
Please Do not upload BackupPOS Contracts until the System is Fully Restored.

For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Mar 4, 10:34 MST
Reports are back up
Resolved - If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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Mar 4, 06:45 MST
Update - If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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Mar 4, 06:34 MST
Investigating - We are actively investigating the issue and will provide updates as new information becomes available.

For further assistance can contact support at VOIP extension 606901, call us at 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Mar 4, 06:14 MST
Mar 3, 2026
Hitch Reservations are now Operating Properly
Resolved - If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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Mar 3, 08:01 MST
Monitoring - If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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Mar 3, 07:46 MST
Investigating - We are currently experiencing issues with Hitch functionality/Loading.

Please contact POS Support at VOIP extension 606901 or 800-223-6217 for assistance.

For additional support, you may also initiate a chat using the Life Preserver icon located in the bottom left corner of the ESL.
We appreciate your patience while we work to resolve this issue.
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Mar 3, 06:37 MST
Mar 2, 2026
AMT Slowness Resolved
Resolved - If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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Mar 2, 06:26 MST
Monitoring - If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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Mar 2, 06:15 MST
Investigating - We are actively investigating the issue and will provide updates as new information becomes available.

For further assistance can contact support at VOIP extension 606901, call us at 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Mar 2, 05:42 MST
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