POS is backup and running

Incident Report for U-Haul System

Resolved

If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
-------------------------------------------------------------------------------------------------
Posted Jul 10, 2025 - 06:06 MST

Monitoring

If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
-------------------------------------------------------------------------------------------------
Posted Jul 10, 2025 - 05:07 MST

Investigating

Please do not attempt to recollect payment in POS.

To continue business operations, dispatch Using backup POS.
backuppos.uhaul.net
Centers: Login With Your SMID, Last name and entity #
Dealers: Login with your Dealer login and your Entity #

For further assistance can contact support at VOIP extension 606901, call us at 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
--------------------------------------------------------------------------------------------------
Posted Jul 10, 2025 - 04:50 MST
This incident affected: Point of Sale (POS).