All Systems Operational

Point of Sale Operational
POS Operational
ESL (Electronic Scheduling Log) Operational
Hitch Scheduling Log (HSL) Operational
CSF (Customer Service Form) Operational
POS Console Operational
Showroom Sales Operational
WebBEST Operational
U-Haul Messenger Operational
Backup POS Operational
UBOX Operational
POS Mobile (Dashboard) Operational
Product Receiving Operational
Contract Close Operational
Payments Operational
Card Authorizations Operational
Cheque Processing Operational
uhaul.com and Truck Share Operational
Live Verification Operational
uhaul.com Operational
Truck Share Operational
Rates and Distribution Operational
Web AMT Operational
RMC (Rotation Management Console) Operational
uhaul.net Operational
Cross Contact Operational
Contract Lookup Operational
Reports Operational
e-Alert Operational
Tools Operational
Miniroute Operational
Contact Center Operational
Roadside Operational
CAF (Customer Action File) Operational
Alvaria Operational
Dealer Network Operational
uhauldealer.com Operational
Repair Operational
RepairHub Operational
Network Operational
Internet Connectivity Operational
Meraki (Center Networks) Operational
WiFi Operational
VPN Operational
VoIP Operational
Finesse (Traffic & Contact Center) Operational
Center Phones Operational
Email/O365 applications Operational
Email Operational
Teams Operational
Office 365 Online Apps Operational
Moving Help Operational
Control-D Reports Operational
Workday / U-Haul life Operational
Time clock Operational
U-Haul University Operational
TEST Operational
WebSelfStorage Operational
Alarm System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 26, 2026

No incidents reported today.

Aug 25, 2026

HSL Restored
Resolved - The Hitch Scheduling Log is back up and available.

The issue was related to system maintenance, and our teams are continuing to investigate the underlying cause.

Thank you for your patience. If you experience any lingering issues, please reach out to support by calling 606901 or 800-223-6217.
You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Aug 25, 07:06 MST
Monitoring - The Hitch Scheduling Log is back up and available.

The issue was related to a system maintenance.

Thank you for your patience. If you experience any lingering issues, please reach out to support by calling 606901 or 800-223-6217.
You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Aug 25, 06:52 MST
Update - While this issue is being investigated, hitch labor and parts can still be sold through Showroom Sales.

For further assistance, please reach out to Support by calling 606901 or 800-223-6217.
You can also chat with us using the life preserver icon in the bottom-left corner of the ESL.
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Aug 25, 05:41 MST
Identified - We are continuing to investigate reports of intermittent availability with HSL.

For further assistance, please reach out to Support by calling 606901 or 800-223-6217.
You can also chat with us using the life preserver icon in the bottom-left corner of the ESL.
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Aug 25, 05:26 MST
Investigating - Our teams are working to get this resolved as quickly as possible.

For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Aug 25, 04:37 MST

Aug 24, 2026

No incidents reported.

Aug 23, 2026

WebSelfStorage Sign-In Issues Restored
Resolved - Users should now be able to sign in and access WebSelfStorage normally.

Thank you for your patience while this matter was resolved.
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Aug 23, 12:54 MST
Monitoring - Users should now be able to sign in and access WebSelfStorage normally.

Thank you for your patience while this matter was resolved.
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Aug 23, 12:42 MST
Investigating - We are aware that the WebSelfStorage sign-in issue has returned and users may once again receive an error when attempting to sign in.

We are actively investigating the issue and will provide additional updates as more information becomes available.
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Aug 23, 12:27 MST
Monitoring - Users should now be able to sign in and access WebSelfStorage normally.

Thank you for your patience while this matter was resolved.
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Aug 23, 12:15 MST
Investigating - We are currently investigating reports of users receiving an error when attempting to sign in to WebSelfStorage.

We will provide additional updates as more information becomes available.
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Aug 23, 12:04 MST

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

WebSelfStorage Sign-In Issues Restored
Resolved - The WebSelfStorage sign-in issue has been addressed, and users should now be able to sign in normally.

If you continue to experience issues, please contact Support by calling 672059 or 877-626-4455.
Thank you for your patience while this issue was corrected.
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Aug 14, 08:08 MST
Monitoring - The WebSelfStorage sign-in issue has been addressed, and users should now be able to sign in normally.

If you continue to experience issues, please contact Support by calling 672059 or 877-626-4455.
Thank you for your patience while this issue was corrected.
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Aug 14, 08:07 MST
Investigating - We are currently investigating reports of users experiencing issues signing in to WebSelfStorage.
Users experiencing issues signing in to WebSelfStorage can first sign in through uhaul.net, then return to WebSelfStorage.

For further assistance, you can contact support by calling 672059 or 877-626-4455.
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Aug 14, 07:50 MST

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

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