All Systems Operational

Point of Sale Operational
POS Operational
ESL (Electronic Scheduling Log) Operational
Hitch Scheduling Log (HSL) Operational
CSF (Customer Service Form) Operational
POS Console Operational
Showroom Sales Operational
WebBEST Operational
U-Haul Messenger Operational
Backup POS Operational
UBOX Operational
POS Mobile (Dashboard) Operational
Product Receiving Operational
Contract Close Operational
Payments Operational
Card Authorizations Operational
Cheque Processing Operational
uhaul.com and Truck Share Operational
Live Verification Operational
uhaul.com Operational
Truck Share Operational
Rates and Distribution Operational
Web AMT Operational
RMC (Rotation Management Console) Operational
uhaul.net Operational
Cross Contact Operational
Contract Lookup Operational
Reports Operational
e-Alert Operational
Tools Operational
Miniroute Operational
Contact Center Operational
Roadside Operational
CAF (Customer Action File) Operational
Alvaria Operational
Dealer Network Operational
uhauldealer.com Operational
Repair Operational
RepairHub Operational
Network Operational
Internet Connectivity Operational
Meraki (Center Networks) Operational
WiFi Operational
VPN Operational
VoIP Operational
Finesse (Traffic & Contact Center) Operational
Center Phones Operational
Email/O365 applications Operational
Email Operational
Teams Operational
Office 365 Online Apps Operational
Moving Help Operational
Control-D Reports Operational
Workday / U-Haul life Operational
Time clock Operational
U-Haul University Operational
TEST Operational
WebSelfStorage Operational
Alarm System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 18, 2026

No incidents reported today.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026
Payment Processing is Fully Operational
Resolved - Payment Processing is now fully operational.

If you continue to experience issues, please reach out to POS Support at VOIP extension 606901 call 1800-223-621 or use the Life Preserver icon in the ESL.
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May 13, 16:55 MST
Monitoring - Payment Processing is now fully operational.

If you continue to experience issues, please reach out to POS Support at VOIP extension 606901 call 1800-223-621 or use the Life Preserver icon in the ESL.
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May 13, 16:51 MST
Investigating - We are aware of some locations reporting trouble taking payments and are investigating. If you are not able to take payment, please use BackupPOS - backuppos.uhaul.net

Centers: Log in using your SMID, last name, and entity number.
Dealers: Log in using your Dealer login and entity number.

Please wait until all systems are fully operational before importing backup contracts.

For further assistance, please reach out to support by calling 606901 or 800-223-6217.
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May 13, 16:19 MST
Uhaul.net Reports are back online
Resolved - The Uhaul.net Reports are back online. Refresh the page to gain access.

For further assistance please contact support at VOIP extension 606901, call us at 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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May 13, 11:15 MST
Monitoring - The Uhaul.net Reports are back online. Refresh the page to gain access.

For further assistance please contact support at VOIP extension 606901, call us at 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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May 13, 10:59 MST
Investigating - The reports page is down, and our teams are in the process of restoring service.

For further assistance please contact support at VOIP extension 606901, call us at 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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May 13, 10:04 MST
May 12, 2026
Return Process Functionality Restored
Resolved - You may now proceed with finalizing all contracts that were previously placed on hold, as well as completing the import for Backup Contracts.

This was related to a recent software release. These changes have now been rolled back.

If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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May 12, 05:19 MST
Monitoring - You may now proceed with finalizing all contracts that were previously placed on hold, as well as completing the import for Backup Contracts.

If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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May 12, 05:07 MST
Investigating - We are aware the issue causing some contracts to not display the Level 1, Fuel, and Mileage questions.

Please place any contracts experiencing this issue on hold until the system is fully restored or complete the return in Backup POS.

We will update when we have more information.

For further assistance can contact support at VOIP extension 606901, call us at 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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May 12, 04:41 MST
May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
Dealer Network is back Online
Resolved - The Dealer Network site is back online.

For any lingering issues, please reach out to POS Support at VOIP extension 606901 call 1800-223-621or use the Life Preserver icon in the ESL.
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May 8, 16:39 MST
Monitoring - The Dealer Network site is back online.

For any lingering issues, please reach out to POS Support at VOIP extension 606901 call 1800-223-621or use the Life Preserver icon in the ESL.
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May 8, 16:24 MST
Investigating - To continue business operations, please use BackupPOS: backuppos.uhaul.net

Dealers: Log in using your Dealer login and entity number.

Please wait until all systems are fully operational before importing backup contracts.

For further assistance please contact support at VOIP extension 606901, call us at 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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May 8, 16:10 MST
May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026
Intermittent Workday Access Issues
Resolved - This incident has been resolved.
May 4, 21:07 MST
Investigating - The Workday Site is currently experiencing intermittent access issues on the web provider's end. We will update you when we have further details.
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May 4, 15:00 MST
Workday back online
Resolved - There was a service outage with Workday; this affected multiple businesses, including U-Haul. Workday is back online.

If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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May 4, 14:39 MST
Update - There was a service outage with Workday; this affected multiple businesses, including U-Haul. Workday is back online.

If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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May 4, 14:24 MST
Monitoring - There was a service outage with Workday; this affected multiple businesses, including U-Haul. Workday is back online.

If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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May 4, 14:24 MST
Investigating - The Workday Site is currently down due to an issue on the web provider's end. We will update you when we have further details.

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May 4, 13:41 MST
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