All Systems Operational

Point of Sale Operational
POS Operational
ESL (Electronic Scheduling Log) Operational
Hitch Scheduling Log (HSL) Operational
CSF (Customer Service Form) Operational
POS Console Operational
Showroom Sales Operational
WebBEST Operational
U-Haul Messenger Operational
Backup POS Operational
UBOX Operational
POS Mobile (Dashboard) Operational
Product Receiving Operational
Contract Close Operational
Payments Operational
Card Authorizations Operational
Cheque Processing Operational
uhaul.com and Truck Share Operational
Live Verification Operational
uhaul.com Operational
Truck Share Operational
Rates and Distribution Operational
Web AMT Operational
RMC (Rotation Management Console) Operational
uhaul.net Operational
Cross Contact Operational
Contract Lookup Operational
Reports Operational
e-Alert Operational
Tools Operational
Miniroute Operational
Contact Center Operational
Roadside Operational
CAF (Customer Action File) Operational
Alvaria Operational
Dealer Network Operational
uhauldealer.com Operational
Repair Operational
RepairHub Operational
Network Operational
Internet Connectivity Operational
Meraki (Center Networks) Operational
WiFi Operational
VPN Operational
VoIP Operational
Finesse (Traffic & Contact Center) Operational
Center Phones Operational
Email/O365 applications Operational
Email Operational
Teams Operational
Office 365 Online Apps Operational
Moving Help Operational
Control-D Reports Operational
Workday / U-Haul life Operational
Time clock Operational
U-Haul University Operational
TEST Operational
WebSelfStorage Operational
Alarm System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 17, 2026

No incidents reported today.

Jul 16, 2026
All Applications are now Fully Operational
Resolved - If you experience any lingering issues, please contact support at VOIP extension 606901, or call us at 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Jul 16, 08:33 MST
Monitoring - If you experience any lingering issues, please contact support at VOIP extension 606901, or call us at 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Jul 16, 08:23 MST
Update - We are continuing to investigate this issue.
Jul 16, 08:15 MST
Update - We have all hands-on deck working to resolve the issue.

To continue business operations in backupPOS - backuppos.uhaul.net

Centers: Login With Your SMID, Last name and entity #
Dealers: Login with your Dealer login and your Entity #

Please Do not upload BackupPOS Contracts until the System is Fully Restored.
For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Jul 16, 08:03 MST
Investigating - Our teams are working to get this resolved as quickly as possible.

If issues continue to persist, please continue business operations in backupPOS - backuppos.uhaul.net
Centers: Login With Your SMID, Last name and entity #
Dealers: Login with your Dealer login and your Entity #

Please do not upload Backup contracts until the system is fully operational.

For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Jul 16, 07:56 MST
Jul 15, 2026
HSL Operational
Resolved - The cause was related to a back-end system that impacted HSL functionality in POS. Services have been restored, and HSL should now be functioning normally.

For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Jul 15, 13:49 MST
Monitoring - For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Jul 15, 13:29 MST
Investigating - In the meantime, you can search the contract number using the HSL Search Bar at upper-right side to access the service invoice.

Our teams are working to resolve the issue as quickly as possible.

For further assistance, call Support at 606901 or 800-223-6217, or use the Life Preserver chat icon in the bottom-left corner of the ESL.
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Jul 15, 12:26 MST
Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026
Dispatches are operational
Resolved - Dispatches are now back up and operating normally.
The errors were caused by a file formatting issue.
Users may now use POS for normal business operations.

Any BackupPOS contracts created during the outage should now be imported.

Thank you for your patience while this issue was being resolved.
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Jul 9, 22:00 MST
Monitoring - Dispatches are now back up and operating normally.
The errors were caused by a file formatting issue.
Users may now use POS for normal business operations.

Any BackupPOS contracts created during the outage should now be imported.

BackupPOS Contracts: If you completed contracts in BackupPOS, please import those contracts into POS at this time.

Thank you for your patience while this issue was being resolved. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Jul 9, 21:53 MST
Investigating - All hands are working to quickly resolve the issue with dispatching rentals.
To continue business operations please use BackupPOS - backuppos.uhaul.net

Centers: Login With Your SMID, Last name and entity #
Dealers: Login with your Dealer login and your Entity #

Please wait until all systems are fully operational before importing backup contracts.

For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Jul 9, 18:57 MST
Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

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