All Systems Operational

Point of Sale Operational
POS Operational
ESL (Electronic Scheduling Log) Operational
Hitch Scheduling Log (HSL) Operational
CSF (Customer Service Form) Operational
POS Console Operational
Showroom Sales Operational
WebBEST Operational
U-Haul Messenger Operational
Backup POS Operational
UBOX Operational
POS Mobile (Dashboard) Operational
Product Receiving Operational
Contract Close Operational
Payments Operational
Card Authorizations Operational
Cheque Processing Operational
uhaul.com and Truck Share Operational
Live Verification Operational
uhaul.com Operational
Truck Share Operational
Rates and Distribution Operational
Web AMT Operational
RMC (Rotation Management Console) Operational
uhaul.net Operational
Cross Contact Operational
Contract Lookup Operational
Reports Operational
e-Alert Operational
Tools Operational
Miniroute Operational
Accounts Payable Operational
Contact Center Operational
Roadside Operational
CAF (Customer Action File) Operational
Alvaria Operational
Dealer Network Operational
uhauldealer.com Operational
Repair Operational
RepairHub Operational
Network Operational
Internet Connectivity Operational
Meraki (Center Networks) Operational
WiFi Operational
VPN Operational
VoIP Operational
Finesse (Traffic & Contact Center) Operational
Center Phones Operational
Email/O365 applications Operational
Email Operational
Teams Operational
Office 365 Online Apps Operational
Moving Help Operational
Control-D Reports Operational
Workday / U-Haul life Operational
Time clock Operational
U-Haul University Operational
TEST Operational
WebSelfStorage Operational
Alarm System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 13, 2026

No incidents reported today.

Oct 12, 2026

U-Haul Applications Restored
Resolved - The issues affecting multiple applications has been resolved.

Please import any BackupPOS contracts created during the incident at this time.

If you continue to experience any problems, please reach out to Support by calling 606901 or 800-223-6217.
You can also chat with Support using the life preserver icon in the bottom-left corner of the ESL.
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Oct 12, 15:18 MST
Identified - The issues affecting multiple applications has been resolved.

Please import any BackupPOS contracts created during the incident at this time.

If you continue to experience any problems, please reach out to Support by calling 606901 or 800-223-6217.
You can also chat with Support using the life preserver icon in the bottom-left corner of the ESL.
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Oct 12, 15:07 MST
Investigating - We are currently experiencing slowness and intermittent errors across multiple U-Haul applications, including POS, uhaul.net, and other systems.
Users may experience slow response times, error messages, or pages failing to load.

To continue business operations, please use BackupPOS - backuppos.uhaul.net 

Centers: Login With Your SMID, Last name and entity # 
Dealers: Login with your Dealer login and your Entity # 

Please do not upload Backup contracts until the system is fully operational. 

For further assistance, please reach out to support by calling 606901 or 800-223-6217.
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Oct 12, 14:58 MST

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

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