A fix has been implemented and validating towing hookups is back up and running.
If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL. -------------------------------------------------------------------------------------------------
Posted Dec 11, 2024 - 08:05 MST
Update
A fix has been implemented and validating towing hookups is back up and running.
If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL. -------------------------------------------------------------------------------------------------
Posted Dec 11, 2024 - 07:55 MST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Dec 11, 2024 - 07:54 MST
Update
A fix has been implemented and validating towing hookups is back up and running.
If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL. -------------------------------------------------------------------------------------------------
Posted Dec 11, 2024 - 07:54 MST
Investigating
Workaround: Dispatch towing rentals using backup POS backuppos.uhaul.net Centers: Login With Your SMID, Last name and entity # Dealers: Login with your Dealer login and your Entity #
For further assistance can contact support at VOIP extension 606901, call us at 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL. -------------------------------------------------------------------------------------------------
Posted Dec 11, 2024 - 07:46 MST
This incident affected: Point of Sale (POS, CSF (Customer Service Form)).