U-Haul Applications are Fully Operational

Incident Report for U-Haul System

Resolved

If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.

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Posted Mar 31, 2026 - 12:36 MST

Monitoring

If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.

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Posted Mar 31, 2026 - 12:26 MST

Investigating

We have all hands-on deck working to resolve the issue.

To continue business operations in BackupPOS - backuppos.uhaul.net

Centers: Login With Your SMID, Last name and entity #
Dealers: Login with your Dealer login and your Entity #

Please Do not upload BackupPOS Contracts until the System is Fully Restored.

For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Posted Mar 31, 2026 - 12:06 MST
This incident affected: Point of Sale (POS, UBOX) and Rates and Distribution (Web AMT).