The issues affecting multiple applications has been resolved.
This was caused by an ISP issue. The issue has been addressed, and users should now be able to operate in all applications normally.
Please import any BackupPOS contracts created during the incident at this time.
If you continue to experience any problems, please reach out to Support by calling 606901 or 800-223-6217. You can also chat with Support using the life preserver icon in the bottom-left corner of the ESL -------------------------------------------------------------------------------------------------
Posted Sep 26, 2026 - 07:37 MST
Monitoring
The issues affecting multiple applications has been resolved.
This was caused by an ISP issue. The issue has been addressed, and users should now be able to operate in all applications normally.
Please import any BackupPOS contracts created during the incident at this time.
If you continue to experience any problems, please reach out to Support by calling 606901 or 800-223-6217. You can also chat with Support using the life preserver icon in the bottom-left corner of the ESL -------------------------------------------------------------------------------------------------
Posted Sep 26, 2026 - 07:28 MST
Investigating
We are currently investigating reports of multiple U-Haul Applications being down.
To continue business operations, please use BackupPOS - backuppos.uhaul.net
Centers: Login With Your SMID, Last name and entity # Dealers: Login with your Dealer login and your Entity #
Please do not upload Backup contracts until the system is fully operational.
For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL. ------------------------------------------------------------------------------------------------
Posted Sep 26, 2026 - 07:11 MST
This incident affected: Point of Sale (POS), Rates and Distribution (Web AMT), and uhaul.net (Contract Lookup).