Alert: Unable to View Reservation, Sales, and Modification Receipts in WebBEST
Incident Report for U-Haul System
Resolved
We are aware of the issue generating Reservation, Sales, and Modification receipts in WebBEST Contract Search and Reprint, and are continuing to investigate.

Please continue to use the workaround of POS Contract Search and Reprint -

POS > Menu > Contract Search and Reprint

If you continue to experience an issue in WebBEST, contact support for further assistance, by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Posted Nov 16, 2024 - 11:56 MST
Update
We are aware of the issue generating Reservation, Sales, and Modification receipts in WebBEST Contract Search and Reprint, and are continuing to investigate.

Please continue to use the workaround of POS Contract Search and Reprint -

POS > Menu > Contract Search and Reprint

If you continue to experience an issue in WebBEST, contact support for further assistance, by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Posted Nov 16, 2024 - 11:10 MST
Update
Workaround: POS > Menu > Contract Search and Reprint

Dispatch and Return receipts are still working properly.

For further assistance, please contact support at VOIP extension 606901, call us at 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.

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Posted Nov 15, 2024 - 15:36 MST
Investigating
Workaround: POS > Menu > Contract Search and Reprint

For further assistance, please contact support at VOIP extension 606901, call us at 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.

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Posted Nov 15, 2024 - 08:15 MST
This incident affected: Point of Sale (WebBEST).