You may now proceed with finalizing all contracts that were previously placed on hold, as well as completing the import for Backup Contracts.
This was related to a recent software release. These changes have now been rolled back.
If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL. -------------------------------------------------------------------------------------------------
Posted May 12, 2026 - 05:19 MST
Monitoring
You may now proceed with finalizing all contracts that were previously placed on hold, as well as completing the import for Backup Contracts.
If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL. -------------------------------------------------------------------------------------------------
Posted May 12, 2026 - 05:07 MST
Investigating
We are aware the issue causing some contracts to not display the Level 1, Fuel, and Mileage questions.
Please place any contracts experiencing this issue on hold until the system is fully restored or complete the return in Backup POS.
We will update when we have more information.
For further assistance can contact support at VOIP extension 606901, call us at 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL. -------------------------------------------------------------------------------------------------