Resolved - Unable to use equipment search / contract lookup
Incident Report for U-Haul System
Resolved
A fix has been implemented, and contract / equipment search is back up and running.

If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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Posted Nov 13, 2024 - 09:33 MST
Monitoring
A fix has been implemented, and contract / equipment search is back up and running.

If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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Posted Nov 13, 2024 - 09:22 MST
Update
Workaround:
Click on Equipment > Under the rental info tab select contract search

You can also use the link directly.

Uhaul.net/equipment/contractlookup/

For further assistance can contact support at VOIP extension 606901, call us at 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Posted Nov 13, 2024 - 05:39 MST
Investigating
Workaround:
Click on Equipment > Under the rental info tab select contract search.

For further assistance can contact support at VOIP extension 606901, call us at 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Posted Nov 13, 2024 - 05:36 MST
This incident affected: uhaul.net (Contract Lookup).