CSF issues Resolved

Incident Report for U-Haul System

Resolved

If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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Posted Feb 11, 2026 - 08:20 MST

Monitoring

If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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Posted Feb 11, 2026 - 08:09 MST

Update

Please dispatch the Customer with an existing reservation or a Walk-In Rental.

For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Posted Feb 11, 2026 - 08:00 MST

Investigating

To continue business operations, use backupPOS.

backuppos.uhaul.net

Centers: Login With Your SMID, Last name and entity #

Dealers: Login with your Dealer login and your Entity #

For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Posted Feb 11, 2026 - 07:49 MST
This incident affected: Point of Sale (POS) and Rates and Distribution (Web AMT).