All Applications are now Fully Operational

Incident Report for U-Haul System

Resolved

If you experience any lingering issues, please contact support at VOIP extension 606901, or call us at 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
-------------------------------------------------------------------------------------------------
Posted Jul 16, 2026 - 08:33 MST

Monitoring

If you experience any lingering issues, please contact support at VOIP extension 606901, or call us at 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
-------------------------------------------------------------------------------------------------
Posted Jul 16, 2026 - 08:23 MST

Update

We are continuing to investigate this issue.
Posted Jul 16, 2026 - 08:15 MST

Update

We have all hands-on deck working to resolve the issue.

To continue business operations in backupPOS - backuppos.uhaul.net

Centers: Login With Your SMID, Last name and entity #
Dealers: Login with your Dealer login and your Entity #

Please Do not upload BackupPOS Contracts until the System is Fully Restored.
For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
-------------------------------------------------------------------------------------------------
Posted Jul 16, 2026 - 08:03 MST

Investigating

Our teams are working to get this resolved as quickly as possible.

If issues continue to persist, please continue business operations in backupPOS - backuppos.uhaul.net
Centers: Login With Your SMID, Last name and entity #
Dealers: Login with your Dealer login and your Entity #

Please do not upload Backup contracts until the system is fully operational.

For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
-------------------------------------------------------------------------------------------------
Posted Jul 16, 2026 - 07:56 MST
This incident affected: Point of Sale (POS, Showroom Sales, UBOX) and Rates and Distribution (Web AMT).