A fix has been implemented, POS and Showroom Sales are now loading properly.
If you are still experiencing an issue, please contact POS support at VOIP ext 606911, 800-223-6217 or via live chat by selecting the life preserver located in the lower left of the ESL. -------------------------------------------------------------------------------------------------
Posted May 24, 2025 - 09:39 MST
Monitoring
A fix has been implemented, POS and Showroom Sales are now loading properly.
If you are still experiencing an issue, please contact POS support at VOIP ext 606911, 800-223-6217 or via live chat by selecting the life preserver located in the lower left of the ESL. -------------------------------------------------------------------------------------------------
Posted May 24, 2025 - 09:20 MST
Update
For POS -
Please continue business operations in backupPOS - backuppos.uhaul.net
Centers: Login With Your SMID, Last name and entity # Dealers: Login with your Dealer login and your Entity #
For Sales Items -
Please complete the Sales transaction in WebBEST:
WebBEST > Sale Items > Sales Items
For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL. -------------------------------------------------------------------------------------------------
Posted May 24, 2025 - 08:52 MST
Update
For POS -
Centers: Close and re-open browser Other: Clear browsing data
Steps to clear browsing data: - Press and hold CTRL+Shift+Delete. - Go to the 'Advanced' tab. - Set the time range to 'All Time.' - Only select Browsing history, Download history, and Cached Images and files - Click on 'Clear Data.'
If issues continue to persist, please continue business operations in backupPOS - backuppos.uhaul.net
Centers: Login With Your SMID, Last name and entity # Dealers: Login with your Dealer login and your Entity #
For Sales Items -
Please complete the Sales transaction in WebBEST:
WebBEST > Sale Items > Sales Items
For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL. -------------------------------------------------------------------------------------------------
Posted May 24, 2025 - 08:32 MST
Investigating
Centers: Close and re-open browser Other: Clear browsing data
Steps to clear browsing data: - Press and hold CTRL+Shift+Delete. - Go to the 'Advanced' tab. - Set the time range to 'All Time.' - Only select Browsing history, Download history, and Cached Images and files - Click on 'Clear Data.'
If issues continue to persist, please continue business operations in backupPOS - backuppos.uhaul.net
Centers: Login With Your SMID, Last name and entity # Dealers: Login with your Dealer login and your Entity #
For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL. -------------------------------------------------------------------------------------------------
Posted May 24, 2025 - 08:18 MST
This incident affected: Point of Sale (POS, Showroom Sales).