HSL Restored

Incident Report for U-Haul System

Resolved

The HSL issue has been resolved, and service has been fully restored.

If you encounter any lingering issues, please contact support at 606901, 800-223-6217, or initiate a chat by clicking the life preserver icon in the bottom left corner of the ESL.
-------------------------------------------------------------------------------------------------
Posted Jan 05, 2026 - 13:00 MST

Update

The HSL issue has been resolved, and service has been fully restored.

If you encounter any lingering issues, please contact support at 606901, 800-223-6217, or initiate a chat by clicking the life preserver icon in the bottom left corner of the ESL.
-------------------------------------------------------------------------------------------------
Posted Jan 05, 2026 - 12:50 MST

Investigating

The HSL is currently unavailable. The team is actively working to resolve the issue and restore service as quickly as possible.
Posted Jan 05, 2026 - 12:29 MST
This incident affected: Point of Sale (Hitch Scheduling Log (HSL)).