Live chat support through the POS console is back online.
If you encounter any lingering issues, feel free to contact support at either extension 606901 or call 1800-223-6217. -------------------------------------------------------------------------------------------------
Posted Sep 23, 2024 - 14:03 MST
Monitoring
Live chat support through the POS console is back online.
If you encounter any lingering issues, feel free to contact support at either extension 606901 or call 1800-223-6217. -------------------------------------------------------------------------------------------------
Posted Sep 23, 2024 - 13:47 MST
Update
Live chat support through the POS console is currently unavailable due to the plugin with our chat vendor failing to load correctly.
The chat function for U-Box Mobile and AMT are working but an initial message must be sent to activate the prompts to reach a live agent.
For Live assistance you can continue to reach the support teams by calling: POS Support: 606901 or 1-800-223-6217 U-Box Support: 555100 or 1-602-760-4927
Posted Sep 21, 2024 - 10:09 MST
Update
Live chat support through the POS console is currently unavailable due to the plugin with our chat vendor failing to load correctly.
The chat function for U-Box Mobile and AMT are working but an initial message must be sent to activate the prompts to reach a live agent.
For Live assistance you can continue to reach the support teams by calling: POS Support: 606901 or 1-800-223-6217 U-Box Support: 555100 or 1-602-760-4927
Posted Sep 21, 2024 - 09:24 MST
Investigating
Live chat support through the POS console is currently unavailable due to the plugin with our chat vendor failing to load correctly.
The chat function for U-Box Mobile and AMT are working but an initial message must be sent to activate the prompts to reach a live agent.
For Live assistance you can continue to reach the support teams by calling: POS Support: 606901 or 1-800-223-6217 U-Box Support: 555100 or 1-602-760-4927
Posted Sep 20, 2024 - 19:00 MST
This incident affected: Rates and Distribution (Web AMT) and Point of Sale (POS Console, UBOX).