All Systems Operational: U-Haul Applications Are Back Up

Incident Report for U-Haul System

Resolved

If you continue to experience issues, please contact support at extension 606901 or 1-800-223-6217.
You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Posted Jun 10, 2025 - 16:41 MST

Monitoring

If you continue to experience issues, please contact support at extension 606901 or 1-800-223-6217.
You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Posted Jun 10, 2025 - 16:14 MST

Update

To continue business operations, please use backupPOS - backuppos.uhaul.net

Reminder To Log-In:
Centers: Login With Your SMID, Last name and entity #
Dealers: Login with your Dealer login and your Entity #

Our team is actively working to resolve this issue and restore normal functionality as quickly as possible.
For further assistance, please reach out to support by calling 606901 or 800-223-6217.
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Posted Jun 10, 2025 - 15:58 MST

Update

To continue business operations, please use backupPOS - backuppos.uhaul.net

Reminder To Log-In:
Centers: Login With Your SMID, Last name and entity #
Dealers: Login with your Dealer login and your Entity #

Our team is actively working to resolve this issue and restore normal functionality as quickly as possible.
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Posted Jun 10, 2025 - 15:53 MST

Investigating

To continue business operations, please use backupPOS - backuppos.uhaul.net

Reminder To Log-In:

Centers: Login With Your SMID, Last name and entity #
Dealers: Login with your Dealer login and your Entity #

For further assistance, please reach out to support by calling 606901 or 800-223-6217.
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Posted Jun 10, 2025 - 15:50 MST
This incident affected: Point of Sale (POS), uhaul.com and Truck Share (Live Verification, Truck Share), and Rates and Distribution (Web AMT).