Resolved: POS Slowness

Incident Report for U-Haul System

Resolved

A fix has been implemented and the POS is working properly again.

If you are still experiencing an issue, please contact POS support at VOIP ext 606911, 800-223-6217 or via live chat by selecting the life preserver located in the lower left of the ESL.

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Posted Jul 12, 2024 - 12:30 MST

Monitoring

A fix has been implemented and the POS is working properly again.

If you are still experiencing an issue, please contact POS support at VOIP ext 606911, 800-223-6217 or via live chat by selecting the life preserver located in the lower left of the ESL.

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Posted Jul 12, 2024 - 12:09 MST

Investigating

To continue business operations dispatch using backuppos.uhaul.net

Centers: Login With Your SMID, Last name and entity #
Dealers: Login with your Dealer login and your Entity #

If calling the number fails or unable to process payment, please use 123456 as the auth code,

For further assistance, contact support at VOIP extension 606901, call us at 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Posted Jul 12, 2024 - 11:40 MST

Monitoring

A fix has been implemented and the POS is working properly again.

If you are still experiencing an issue, please contact POS support at VOIP ext 606911, 800-223-6217 or via live chat by selecting the life preserver located in the lower left of the ESL.

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Posted Jul 12, 2024 - 11:21 MST

Update

To continue business operations dispatch using backuppos.uhaul.net
Centers: Login With Your SMID, Last name and entity #
Dealers: Login with your Dealer login and your Entity #

If calling the number fails or unable to process payment, please use 123456 as the auth code,

For further assistance, contact support at VOIP extension 606901, call us at 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Posted Jul 12, 2024 - 10:00 MST

Investigating

To continue business operations dispatch using backuppos.uhaul.net
Centers: Login With Your SMID, Last name and entity #
Dealers: Login with your Dealer login and your Entity #

If calling the number fails or unable to process payment, please use 123456 as the auth code,

For further assistance, contact support at VOIP extension 606901, call us at 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
Posted Jul 12, 2024 - 09:57 MST
This incident affected: Point of Sale (POS).