POS Up and Running

Incident Report for U-Haul System

Resolved

If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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Posted May 06, 2025 - 16:59 MST

Monitoring

A fix has been implemented, Point of Sale is back up and running.

If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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Posted May 06, 2025 - 16:43 MST

Update

Please use BackupPOS - backuppos.uhaul.net

Centers: Login With Your SMID, Last name and Entity #
Dealers: Login with your Dealer login and your Entity #

For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Posted May 06, 2025 - 14:46 MST

Investigating

We are currently investigating this issue.
Posted May 06, 2025 - 14:45 MST
This incident affected: Point of Sale (POS, ESL (Electronic Scheduling Log), CSF (Customer Service Form)).