Resolved - Unable to Create and Dispatch Reservations
Incident Report for U-Haul System
Resolved
A fix has been implemented and the POS errors are clearing.
Sign out and back into POS

If you are still experiencing an issue, please contact POS support at VOIP ext 606911, 800-223-6217 or via live chat by selecting the life preserver located in the lower left of the ESL.
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Posted Sep 03, 2024 - 15:42 MST
Monitoring
A fix has been implemented and the POS errors are clearing.
Sign out and back into POS

If you are still experiencing an issue, please contact POS support at VOIP ext 606911, 800-223-6217 or via live chat by selecting the life preserver located in the lower left of the ESL.
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Posted Sep 03, 2024 - 15:10 MST
Investigating
To continue business operations, use backuppos.uhaul.net
Centers: Login With Your SMID, Last name and entity #
Dealers: Login with your Dealer login and your Entity #
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Posted Sep 03, 2024 - 15:05 MST
This incident affected: Point of Sale (POS, ESL (Electronic Scheduling Log), CSF (Customer Service Form)).