POS is back up and running

Incident Report for U-Haul System

Resolved

A fix has been implemented, and the POS is now loading properly.

If you are still experiencing an issue, please contact POS support at VOIP ext 606911, 800-223-6217 or via live chat by selecting the life preserver located in the lower left of the ESL.

-------------------------------------------------------------------------------------------------
Posted Nov 14, 2025 - 16:17 MST

Monitoring

A fix has been implemented, and the POS is now loading properly.

If you are still experiencing an issue, please contact POS support at VOIP ext 606911, 800-223-6217 or via live chat by selecting the life preserver located in the lower left of the ESL.

-------------------------------------------------------------------------------------------------
Posted Nov 14, 2025 - 16:03 MST

Investigating

Centers: Please close your browser, then re-open it.

Other: Please try clearing your browsing data.

Steps to clear the Browsing Data:

Steps to clear browsing data:
- Press and hold CTRL+Shift+Delete.
- Go to the 'Advanced' tab.
- Set the time range to 'All Time.'
- Only select Browsing history, Download history, and Cached Images and files
- Click on 'Clear Data.'

If troubleshooting doesn't work, don't hesitate to seek assistance from our support team. You can contact support at VOIP extension 606901, call us at 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.

-------------------------------------------------------------------------------------------------------------------------------------------
Posted Nov 14, 2025 - 14:53 MST
This incident affected: Point of Sale (POS).