ESL and AMT Systems Back Up and Operational

Incident Report for U-Haul System

Resolved

If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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Posted Mar 04, 2026 - 10:59 MST

Monitoring

If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL.
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Posted Mar 04, 2026 - 10:44 MST

Investigating

To continue business operations in backupPOS - backuppos.uhaul.net
Centers: Login With Your SMID, Last name and entity #
Dealers: Login with your Dealer login and your Entity #
Please Do not upload BackupPOS Contracts until the System is Fully Restored.

For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Posted Mar 04, 2026 - 10:34 MST
This incident affected: Point of Sale (POS, ESL (Electronic Scheduling Log), CSF (Customer Service Form)), Rates and Distribution (Web AMT), and POS Mobile (Dashboard) (Contract Close).