A fix has been implemented and the POS should be back up and running.
If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL. -------------------------------------------------------------------------------------------------
Posted Oct 14, 2024 - 07:41 MST
Monitoring
A fix has been implemented and the POS should be backup and running.
If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL. -------------------------------------------------------------------------------------------------
Posted Oct 14, 2024 - 07:28 MST
Update
Please clear your browsing data and try again.
Steps to clear the Browsing Data: - Press and hold CTRL+Shift+Delete. - Go to the 'Advanced' tab. - Set the time range to 'All Time.' - Only select Browsing history, Download history, and Cached Images and files - Click on 'Clear Data.'
For further assistance can contact support at VOIP extension 606901, call us at 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL. -------------------------------------------------------------------------------------------------
Posted Oct 14, 2024 - 05:44 MST
Update
To continue business operations, dispatch Using backup POS.
Reminder: To log-in Centers: Login With Your SMID, Last name and entity # Dealers: Login with your Dealer login and your Entity #
If troubleshooting fails, reach out to our support team at VOIP extension 606901, call 800-223-6217. -------------------------------------------------------------------------------------------------
Posted Oct 14, 2024 - 05:24 MST
Update
To continue business operations, dispatch Using backup POS.
Reminder: To log-in Centers: Login With Your SMID, Last name and entity # Dealers: Login with your Dealer login and your Entity #
If troubleshooting fails, reach out to our support team at VOIP extension 606901, call 800-223-6217. -------------------------------------------------------------------------------------------------
Posted Oct 14, 2024 - 05:20 MST
Investigating
Please clear your browsing data and try again.
Steps to clear the Browsing Data: - Press and hold CTRL+Shift+Delete. - Go to the 'Advanced' tab. - Set the time range to 'All Time.' - Only select Browsing history, Download history, and Cached Images and files - Click on 'Clear Data.'
For further assistance can contact support at VOIP extension 606901, call us at 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL. -------------------------------------------------------------------------------------------------
Posted Oct 14, 2024 - 05:06 MST
This incident affected: Point of Sale (POS), uhaul.net (Cross Contact), and Rates and Distribution (Web AMT).