The issue has cleared up and no further reports have appeared.
If you encounter any lingering issues, feel free to contact support at either 606901, 800-223-6217, or initiate a chat by clicking on the life preserver icon in the bottom left corner of the ESL. -------------------------------------------------------------------------------------------------
Posted Oct 17, 2024 - 17:44 MST
Monitoring
Centers: Please close your browser, then re-open it.
Other: Please try clearing your browsing data.
Steps to clear browsing data: - Press and hold CTRL+Shift+Delete. - Go to the 'Advanced' tab. - Set the time range to 'All Time.' - Only select Browsing history, Download history, and Cached Images and files - Click on 'Clear Data.'
For further assistance can contact support at VOIP extension 606901, call us at 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL -------------------------------------------------------------------------------------------------
Posted Oct 17, 2024 - 17:31 MST
Update
Centers: Please close your browser, then re-open it.
Other: Please try clearing your browsing data.
Steps to clear browsing data: - Press and hold CTRL+Shift+Delete. - Go to the 'Advanced' tab. - Set the time range to 'All Time.' - Only select Browsing history, Download history, and Cached Images and files - Click on 'Clear Data.'
For further assistance can contact support at VOIP extension 606901, call us at 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL -------------------------------------------------------------------------------------------------
Posted Oct 17, 2024 - 16:58 MST
Investigating
We have all hands-on deck looking into this matter. There is no current work around.