Resolved - Errors loading Reservations and the ESL
Incident Report for U-Haul System
Resolved
A fix has been implemented and the POS errors are clearing.
Sign out and back into POS

If you are still experiencing an issue, please contact POS support at VOIP ext 606911, 800-223-6217 or via live chat by selecting the life preserver located in the lower left of the ESL.
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Posted Sep 04, 2024 - 14:35 MST
Monitoring
A fix has been implemented and the POS errors are clearing.
Sign out and back into POS

If you are still experiencing an issue, please contact POS support at VOIP ext 606911, 800-223-6217 or via live chat by selecting the life preserver located in the lower left of the ESL.
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Posted Sep 04, 2024 - 14:24 MST
Investigating
Centers: Please close your browser, then re-open it.

Other: Please try clearing your browsing data.

Steps to clear browsing data:
- Press and hold CTRL+Shift+Delete.
- Go to the 'Advanced' tab.
- Set the time range to 'All Time.'
- Only select Browsing history, Download history, and Cached Images and files
- Click on 'Clear Data.'

For further assistance can contact support at VOIP extension 606901, call us at 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL
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Posted Sep 04, 2024 - 13:37 MST
This incident affected: Point of Sale (POS, ESL (Electronic Scheduling Log)).