The issues affecting multiple applications has been resolved.
Please import any BackupPOS contracts created during the incident at this time.
If you continue to experience any problems, please reach out to Support by calling 606901 or 800-223-6217. You can also chat with Support using the life preserver icon in the bottom-left corner of the ESL. -------------------------------------------------------------------------------------------------
Posted Oct 12, 2026 - 15:18 MST
Identified
The issues affecting multiple applications has been resolved.
Please import any BackupPOS contracts created during the incident at this time.
If you continue to experience any problems, please reach out to Support by calling 606901 or 800-223-6217. You can also chat with Support using the life preserver icon in the bottom-left corner of the ESL. -------------------------------------------------------------------------------------------------
Posted Oct 12, 2026 - 15:07 MST
Investigating
We are currently experiencing slowness and intermittent errors across multiple U-Haul applications, including POS, uhaul.net, and other systems. Users may experience slow response times, error messages, or pages failing to load.
To continue business operations, please use BackupPOS - backuppos.uhaul.net
Centers: Login With Your SMID, Last name and entity # Dealers: Login with your Dealer login and your Entity #
Please do not upload Backup contracts until the system is fully operational.
For further assistance, please reach out to support by calling 606901 or 800-223-6217. ------------------------------------------------------------------------------------------------
Posted Oct 12, 2026 - 14:58 MST
This incident affected: Point of Sale (POS, ESL (Electronic Scheduling Log)), uhaul.net (Cross Contact, Contract Lookup), and uhaul.com and Truck Share (uhaul.com).