The issues affecting Uhaul.net Equipment Search and POS Miscellaneous Sales have been resolved.
If you continue to experience issues, please contact Support at 606901 or 800-223-6217, or use the life preserver chat icon in the bottom-left corner of the ESL. -------------------------------------------------------------------------------------------------
Posted Nov 10, 2026 - 07:32 MST
Monitoring
The issues affecting Uhaul.net Equipment Search and POS Miscellaneous Sales have been resolved.
If you continue to experience issues, please contact Support at 606901 or 800-223-6217, or use the life preserver chat icon in the bottom-left corner of the ESL. -------------------------------------------------------------------------------------------------
Posted Nov 10, 2026 - 07:21 MST
Update
We are aware of issues affecting the following functions Uhaul.net Equipment Search: Transaction history is not displaying previous rental history. POS Miscellaneous Sales: Miscellaneous Sales are currently unavailable in POS.
Equipment Search Workaround: On Uhaul.net, navigate to Equipment > Contract Search and search for the equipment. You can also use the direct link below: https://uhaul.net/equipment/contractlookup/ This will display up to the 50 most recent transactions for the specified equipment.
Miscellaneous Sales Workaround: Locations can continue processing Most Misc Sales through WebBest by navigating to: WebBest > Sales Items > Sales Items > Walk-In Customer > Miscellaneous
Our teams are investigating these issues and working to restore normal functionality. For further assistance, please contact Support at 606901 or 800-223-6217, or use the life preserver chat icon in the bottom-left corner of the ESL. -------------------------------------------------------------------------------------------------
Posted Nov 10, 2026 - 06:50 MST
Investigating
We are aware of an issue where the Uhaul.net transaction history is not displaying the past rental history.
As a workaround on Uhaul.net you can select Equipment > Contract Search > search the equipment. You can use the link below: https://uhaul.net/equipment/contractlookup/ This will display up to the last 50 Transactions for the specified equipment.
Our teams are investigating the issue and working to restore normal functionality.
For further assistance, please contact Support at 606901 or 800-223-6217, or use the life preserver chat icon in the bottom-left corner of the ESL. -------------------------------------------------------------------------------------------------
Posted Nov 10, 2026 - 06:15 MST
This incident affected: uhaul.net (Contract Lookup) and Point of Sale (Showroom Sales).