Payments are now Processing Successfully

Incident Report for U-Haul System

Resolved

If you encounter any lingering issues, please contact support at 606901, 800-223-6217, or initiate a chat by clicking the life preserver icon in the bottom left corner of the ESL.
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Posted Nov 11, 2025 - 06:25 MST

Monitoring

If you encounter any lingering issues, please contact support at 606901, 800-223-6217, or initiate a chat by clicking the life preserver icon in the bottom left corner of the ESL.
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Posted Nov 11, 2025 - 06:10 MST

Update

To continue business operations, please use BackupPOS - backuppos.uhaul.net

Centers: Login With Your SMID, Last name and entity #
Dealers: Login with your Dealer login and your Entity #

Please Do not upload BackupPOS Contracts Until the System is Fully Restored.

For further assistance, please contact support at VOIP extension 606901, call us at 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Posted Nov 11, 2025 - 05:32 MST

Investigating

We have all hands-on deck working to resolve the issue.

For further assistance, please contact support at VOIP extension 606901, call us at 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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Posted Nov 11, 2025 - 05:15 MST
This incident affected: Payments (Card Authorizations).